Terms of service

1. Acceptance of Terms and Eligibility

Welcome to DATAAXIS AI SOLUTIONS LLC. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and DATAAXIS AI SOLUTIONS LLC ("we," "us," or "our") governing your access to and use of the DATAAXIS AI SOLUTIONS LLC website located at https://dataaxisa.shop (the "Site"), all products, services, content, features, and functionality available through the Site.

By accessing, browsing, registering an account, placing an order, or otherwise using the Site or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree to these Terms in their entirety, you must immediately discontinue all use of the Site and our services.

You represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into a binding contract under applicable law.

If you are under 18 years of age, you may use the Site only with the involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms.

By allowing a minor to use the Site under your supervision, you agree to be responsible for all activities conducted by that minor and any obligations arising from such use.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that eligibility requirements have not been met.

2. The Store and Products

DATAAXIS AI SOLUTIONS LLC operates as an online retail store offering a variety of products for sale to customers throughout the United States.

We strive to provide accurate, complete, and current information regarding product descriptions, specifications, features, dimensions, colors, materials, images, and availability displayed on the Site.

However, we do not warrant or guarantee that all product information will be entirely accurate, complete, reliable, current, or error-free at all times.

Product colors, dimensions, packaging, appearance, and specifications may vary slightly from images or descriptions due to screen settings, monitor calibration, manufacturing updates, supplier modifications, or photographic representation.

Product availability is subject to change without notice due to inventory fluctuations, supplier constraints, manufacturing delays, demand levels, operational considerations, or other factors beyond our control.

We reserve the right to modify, update, discontinue, limit quantities of, or remove any product or service at any time without prior notice or liability.

The display of a product on the Site does not constitute a guarantee of availability or an offer to sell; all product offerings are subject to availability and acceptance as described in these Terms.

We make reasonable efforts to display products and content accurately, but we do not warrant that product descriptions, images, pricing, availability, or other content on the Site is accurate, complete, reliable, current, or error-free.

In the event of any discrepancy between information on the Site and actual product characteristics, we reserve the right to correct such errors and update information at any time without prior notice.

3. Orders and Order Acceptance

When you place an order through the Site, you are making an offer to purchase the products in your order at the prices and on the terms displayed at the time of order placement.

All orders are subject to acceptance by DATAAXIS AI SOLUTIONS LLC.

We reserve the right to refuse, limit, modify, or cancel any order for any reason, including but not limited to:

  • Product availability;

  • Errors in product or pricing information;

  • Suspected fraudulent or unauthorized transactions;

  • Payment authorization failures;

  • Inability to verify customer information;

  • Shipping or delivery limitations;

  • Violation of these Terms; or

  • Orders that appear to be placed by dealers, resellers, or distributors.

Receipt of an order confirmation or email acknowledgment does NOT constitute our acceptance of your order or our confirmation of an offer to sell; it is simply confirmation that we have received your order.

We reserve the right to contact you to verify order details, payment information, shipping address, or other information before accepting an order.

An order is accepted, and a binding contract is formed, only when we ship the products to you or provide you with confirmation of shipment.

If we discover an error in pricing, product information, or availability after you have submitted an order, we will notify you as promptly as practicable and give you the option to either continue the order at the correct price or terms, or cancel the order.

If we are unable to contact you or you do not respond within a reasonable timeframe, we reserve the right to cancel the order and issue a full refund if payment has been processed.

We are not obligated to fulfill orders containing pricing, product, or other errors, even if we have already sent an order confirmation.

4. Pricing and Sales Tax

All prices displayed on the Site are listed in United States Dollars (USD) and are exclusive of applicable sales taxes unless expressly stated otherwise.

Prices are subject to change at any time without prior notice.

We make reasonable efforts to ensure that pricing information is accurate and current; however, errors may occasionally occur.

In the event of a pricing error, we reserve the right to cancel any affected orders and provide appropriate refunds if payment has been processed, even if an order confirmation has been sent.

Applicable state and local sales taxes will be calculated and added to your order total at checkout based on the shipping destination address and applicable tax rates in effect at the time of purchase.

The total amount charged to your payment method will include the subtotal of all products, applicable sales tax, and any other applicable charges.

It is your responsibility to provide accurate shipping and billing address information.

We are not responsible for tax calculation errors resulting from incorrect address information provided by you.

You are responsible for any additional taxes, duties, customs, tariffs, or fees that may apply to your purchase under applicable law.

5. Payment

We accept payment methods as indicated on the Site at the time of checkout.

By providing payment information and completing a purchase, you represent and warrant that you are authorized to use the payment method provided, that all payment information you provide is accurate, complete, and current, and that you will pay all charges incurred at the prices in effect when such charges are incurred, including all applicable taxes.

Payment is processed securely through authorized third-party payment processors using industry-standard encryption and security technologies.

We do not store complete credit card or payment account information on our servers.

When you provide payment information, you authorize us or our payment processor to charge the payment method provided for the total amount of your order, including product prices, applicable taxes, and any other applicable charges.

Payment must be received and authorized before we will accept and fulfill your order.

We reserve the right to refuse or cancel any order if payment authorization is declined, if we are unable to verify your payment or contact information, or if we suspect fraudulent, unauthorized, or unlawful activity.

In the event of payment disputes, chargebacks, or payment failures, we reserve the right to suspend or terminate your account, refuse or cancel current and future orders, and pursue available remedies permitted by law.

6. Shipping and Delivery

Orders are shipped to addresses within the United States.

Shipping within the United States is FREE — there are no shipping charges for domestic delivery.

We aim to process and ship orders promptly; delivery typically occurs within 3–5 working days from the date your order is accepted and shipped.

Delivery times are estimates and are not guaranteed.

Actual delivery times may vary depending on the shipping destination, carrier performance, weather conditions, holidays, or other factors beyond our control.

We are not responsible for delays caused by shipping carriers, customs or regulatory authorities, natural disasters, labor disputes, or other events beyond our reasonable control.

You are responsible for providing accurate and complete shipping address information.

We are not responsible for orders delivered to incorrect, incomplete, or outdated addresses provided by you.

If a shipment is returned to us due to an incorrect address, refusal of delivery, failure to claim the package, or other customer-related issues, you may be responsible for additional shipping costs to reship the order.

We reserve the right to cancel the order and issue a refund minus any applicable costs incurred where permitted.

Risk of loss and title for products pass to you upon delivery to the shipping carrier, subject to rights that cannot be excluded under applicable law.

For full details on shipping methods, processing times, delivery expectations, and related policies, please refer to our Shipping Policy page on the Site.

7. Returns and Refunds

DATAAXIS AI SOLUTIONS LLC offers a 30-day return policy as part of our customer service commitment.

The return window applies to eligible products and circumstances as described in our Returns Policy.

If you are not satisfied with your purchase, you may return eligible products within 30 days of delivery for a refund or exchange, subject to the conditions, procedures, and exclusions set forth in our Returns Policy.

To initiate a return, you must contact us at contact@dataaxisa.shop and follow the instructions provided.

Products must generally be returned in their original condition, unused, undamaged, and in original packaging.

Certain products may not be eligible for return due to health, safety, hygiene, customization, or other considerations.

Please review our Returns Policy for details.

Return shipping costs may be the responsibility of the customer unless the return is due to our error, a defective product, or damage during shipping, as specified in our Returns Policy.

Refunds will be issued to the original payment method once the returned product is received, inspected, and approved.

For complete details on return eligibility, procedures, timeframes, refund processing, and exclusions, please refer to our Returns Policy page on the Site.

8. Intellectual Property

All content, materials, features, functionality, information, text, graphics, images, logos, trademarks, service marks, designs, software, code, data compilations, and other intellectual property displayed on or available through the Site (collectively, "Site Content") are owned by or licensed to DATAAXIS AI SOLUTIONS LLC and are protected by applicable United States and international intellectual property laws.

The DATAAXIS AI SOLUTIONS LLC name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of DATAAXIS AI SOLUTIONS LLC or its affiliates or licensors.

You may not use, reproduce, copy, modify, distribute, display, perform, or create derivative works of any Site Content without our express prior written permission except as permitted by applicable law.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and Site Content solely for your personal, non-commercial use in connection with browsing the Site and purchasing products for your own use.

This license does not include any right to:

  • Resell, redistribute, or commercially exploit the Site or Site Content;

  • Modify, reverse-engineer, decompile, or disassemble any portion of the Site;

  • Download or copy Site Content except as expressly permitted;

  • Use data mining, robots, scraping, or similar automated data gathering or extraction methods; or

  • Use the Site or Site Content for any purpose other than its intended purpose.

Any unauthorized use of the Site or Site Content may violate applicable copyright, trademark, patent, or other laws.

If you believe that content on the Site infringes your intellectual property rights, please contact us at contact@dataaxisa.shop with information regarding the alleged infringement.

9. Acceptable Use and Prohibited Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms and applicable laws and regulations.

You agree not to:

  • Use the Site for any unlawful, fraudulent, or unauthorized purpose;

  • Violate or attempt to violate the security or integrity of the Site;

  • Access data not intended for you;

  • Probe, scan, or test vulnerabilities in our systems without authorization;

  • Interfere with or disrupt the operation of the Site, servers, or networks;

  • Impersonate any person or entity or misrepresent your affiliation with another person or entity;

  • Collect or harvest information about other users without authorization;

  • Use unauthorized automated systems or software to extract data from the Site;

  • Transmit or upload viruses, malware, spyware, or other malicious code;

  • Use the Site to transmit unsolicited advertising, promotional materials, or spam;

  • Reproduce, duplicate, copy, sell, resell, or exploit unauthorized portions of the Site or Site Content; or

  • Engage in conduct that restricts or inhibits another person's use or enjoyment of the Site.

We reserve the right, in our sole discretion and as permitted by law, to investigate, prevent, or take action regarding suspected or actual violations of these Terms.

Such action may include terminating access, refusing or canceling orders, removing or disabling content, and cooperating with lawful requests from law enforcement authorities.

10. Disclaimers of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, SITE CONTENT, PRODUCTS, SERVICES, MATERIALS, INFORMATION, AND FUNCTIONALITY PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

DATAAXIS AI SOLUTIONS LLC DISCLAIMS WARRANTIES THAT MAY LAWFULLY BE DISCLAIMED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, AND QUALITY.

WE DO NOT WARRANT THAT THE SITE, SITE CONTENT, PRODUCTS, OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR THAT THE SITE WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE.

WE DO NOT WARRANT THAT DEFECTS WILL ALWAYS BE CORRECTED OR THAT THE SITE OR SERVERS THAT MAKE THE SITE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM DATAAXIS AI SOLUTIONS LLC OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY PROVIDED IN THESE TERMS.

Some states do not allow the exclusion of certain warranties, so some exclusions may not apply to you.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DATAAXIS AI SOLUTIONS LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE, PRODUCTS, OR SERVICES.